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Support

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Introduction to Pro Support

At Girafa, we understand that creating a successful project can be a challenging and time-consuming process. That’s why we offer professional support to help you every step of the way. Our Pro Support team is made up of experienced videographers and photographers who have the skills and knowledge to provide you with the guidance and support you need. With Pro Support, you can be confident that your project will be a success.

Standard and Extended Plans

Girafa offers two Pro Support plans: Standard and Extended. The Standard Plan provides you with basic support for your project, including professional advice and guidance. The Extended Plan provides you with more comprehensive support, including project management and hands-on support. Choose the plan that’s right for you and your project.

How Pro Support Works

  1. Sign up for a Pro Support plan: Choose the Standard or Extended Plan that’s right for you.
  2. Work with a Pro Support team member: Once you’ve signed up, you’ll be paired with a Pro Support team member who will work with you to ensure the success of your project.
  3. Get professional advice and guidance: Your Pro Support team member will provide you with professional advice and guidance to help you make the right decisions for your project.
  4. Benefit from project management: With the Extended Plan, you’ll receive hands-on support from your Pro Support team member, who will manage your project from start to finish.

Meet Ninjas

This guys are Snior member of Creative Technical support team. When you have any question about how you do your project or how you should tell your needed to creator , or double check the shot , or have any question about how to take your website photos with our photographers or which one of our creator is better for your trip video and so on … you ask this top creators in market from Girafa.
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Behrouz Bagheri

Creative | Video
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Benyamin Hakimi

Edit | Video
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Behrouz Bagheri

Creative | Video
Member Avatar

Benyamin Hakimi

Edit | Video

Normal Support on Free Plan

The Free Plan provides you with the basic tools you need to find the right freelancer for your project. You can post your job listing, browse through portfolios, and invite freelancers to apply. However, you won’t receive any professional support. If you want the added benefits of Pro Support, you’ll need to sign up for one of our Standard or Extended Plans

Conclusion

At Girafa, we’re committed to helping you create a successful project. With our Pro Support team, you can be confident that you’ll receive the support and guidance you need to achieve your goals. Whether you’re a freelancer looking to improve your skills or a client looking to create a successful project, Girafa has the resources you need to succeed